info@softaculas.com +60-01115695933
English
Terms & Conditions

Please read the below conditions & terms

  • Home
  • Terms & Conditions

Terms & Conditions

  • Welcome to Softaculas! By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

  • 1. Introduction

    Softaculas is a software agency that provides web design, web development, course selling systems, and donation platforms for web developers and orphan fund projects. These Terms apply to all visitors, clients, and users who access or use our services.

  • 2. Acceptance of Terms

    By accessing or using any service provided by Softaculas, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our services.

  • 3. Services Provided

    We offer:

    • Custom Web Design and Development

    • WordPress Website Solutions

    • Learning Management System (LMS) & Course Selling Platforms

    • Donation Websites for NGOs, Orphan Funds, and Web Developers

    • Technical and Business Consultancy

    We reserve the right to modify or discontinue any service at any time without prior notice.

  • 4. User Responsibilities

    By using our services, you agree to:

    • Provide accurate and complete information when required.

    • Use our services only for lawful purposes.

    • Respect intellectual property rights and not use content or code without permission.

    • Not attempt to hack, modify, or misuse our systems

  • 5. Payments & Refund Policy

    • All service payments are due as per the agreed proposal or invoice.

    • For fixed-price projects, a deposit is required to begin.

    • Monthly maintenance fees are billed as per the plan.

    • Refunds are only applicable in cases of non-delivery or clear violation of our agreement.

  • 6. Intellectual Property

    All content, code, graphics, and materials developed by Softaculas remain the intellectual property of the agency unless otherwise agreed. Upon full payment, clients may receive usage rights as specified in the contract.

  • 7. Privacy Policy

    We are committed to protecting your privacy. All data you provide is stored securely and only used in accordance with our Privacy Policy. We do not share or sell user information to third parties.

  • 8. Third-Party Tools & Integrations

    Some of our services may include third-party plugins, payment gateways, or APIs. We are not responsible for the performance, privacy, or behavior of third-party services.

  • 10. Limitation of Liability

    Softaculas shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to loss of data, revenue, or goodwill.


    11. Termination

    We reserve the right to terminate services with any user or client who breaches our Terms, engages in unethical behavior, or uses our services for illegal purposes.

    12. Amendments

    Softaculas may update these Terms at any time without prior notice. Continued use of our services after such changes implies acceptance of the revised terms.

    13. Governing Law

    These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country or State], and any disputes shall be resolved in the competent courts of [Your City/Country].

    14. Contact Information

    For any questions or legal inquiries, please contact:
    📧 Email: info@softaculas.com
    🌐 Website: softaculas.com




  • 9. Project Timelines

    Estimated delivery times depend on project complexity and timely communication. Delays caused by client-side revisions or late responses may impact the timeline.

F.A.Q

Frequently Asked Questions

A: We use a tech stack that includes WordPress, Laravel, PHP, React, HTML5, CSS3, JavaScript, and MySQL to deliver high-performance websites and applications.

A: Yes! We create custom themes and plugins tailored to your business needs with full responsiveness, SEO optimization, and scalability.

A: Absolutely. We integrate PayPal, Stripe, SSLCommerz, Razorpay, and other gateways depending on your region and requirements.

A: Yes, we build encrypted and secure donation portals with real-time tracking, payment reports, and donor communication features.

A: Yes, we develop full-featured Learning Management Systems with user dashboards, quizzes, certification, and payment integration.

A: Definitely! Our consultants analyze your business goals and suggest the most efficient and scalable technologies for success.

A: We provide UI/UX audits, SEO improvements, and performance optimizations to boost your engagement and conversions.

A: We recommend a custom LMS or WordPress with TutorLMS or LearnDash, depending on your budget and scalability needs.

A: Yes. Our team provides logo design, color palette selection, typography guidance, and brand strategy for digital growth.

A: We design with modular code, clean architecture, and use version control (Git) and project management tools to scale smoothly.

A: Typically, 2–6 weeks depending on complexity, features, and client feedback responsiveness.

A: We use Trello, Notion, WhatsApp, and Zoom to maintain transparent communication with daily or weekly progress reports.

A: Yes. We offer monthly maintenance packages that cover security, bug fixes, performance optimization, and feature updates.

A: We offer fixed-price, hourly, and milestone-based models depending on project scope and timeline.

A: Yes, we can prepare a prototype or MVP (Minimum Viable Product) to visualize the final output before full development.

Your experience on this site will be improved by allowing cookies.